Frequently Asked Questions:

WHAT IS THE RETURN POLICY?

You can contact our team by email: info@rson.nl

Please state the reason for your return.

After received you have 14 days to return your item.

Check out our 'Returns Policy' page at the bottom of the website for all additional information regarding returns.

WHAT ARE THE SHIPPING COSTS?

For orders over €150 take advantage of free shipping.

For orders of less than €150 You pay your shipping costs, which you can see at checkout.

WHEN WILL I RECEIVE MY ORDER?

Your order will be handled with the utmost care and shipped as quickly as possible.

The exact delivery time depends on the destination and how busy the delivery services are.

Once your order has been shipped, you will receive a track & trace code with which you can track the shipment.

Please note that the stated delivery times are indicative and may differ in exceptional cases.

We do everything we can to deliver your order to you as quickly as possible!

Didn't receive track & trace?

Please contact our team as soon as possible.

This can be done via the contact form on our website, or via a personal email to: info@rson.nl

CHANGE ORDER AFTER PAYMENT?

Did you accidentally make a mistake in your order, such as ordering the wrong size or color?

Please send an email as soon as possible to: info@rson.nl

We'll try to change your order. If this isn't possible, we'll let you know.

IS THERE CUSTOMER SERVICE?

Of course!

We have customer service and are available 7 days a week to answer all your questions.

Do you have any questions about one of our products, or any other question?

Please do not hesitate to contact us immediately.

You can expect a guaranteed response within 10 hours of sending.

E-mail: info@rson.nl

WHEN WILL I RECEIVE FREE SHIPPING?

When you spend more than €150 If you order, you will benefit from free shipping.

HOW DO I BECOME AN ATHLETE?

To become an athlete you can look at the bottom of our athletes page or send an email directly to: info@rson.nl